Our team will work with you on creating an estimate based on our experience with other clients. Additionally, we offer a flex cap pricing option. This allows you to buy a lower amount of users upfront, then see how many users will join. Once your registration is complete, we will bill you for your updated, final user total.If you have over 500 users, contact us for custom pricing.

No. We recommend utilizing our flex cap pricing option to avoid purchasing too many user spots. With flex cap pricing, you can buy a lower amount of users upfront, then see how many users join. Once your registration is complete, we will bill you for your final user total.

Yes! You can always add users anytime. If you have over 500 users, contact us for custom pricing.

Absolutely! We will apply the total amount paid for your one-time challenge towards the cost of your new, annual plan. You will be billed for the difference and have access to the upgraded features immediately. Your annual plan access will end one year after your initial one-time challenge purchase date.

All one-time challenges include a per user price and a platform license. This platform license allows you to run challenges on our platform for an entire year. You will only need to pay for users when running an additional challenge within 12 months of your initial purchase. If you want to run a challenge more than a year after your initial one-time challenge purchase, you will have to pay the $1,000 license again, in addition to your per user price.

The onboarding service is a one-hour call with our customer success team to choose your account settings and discuss your first challenge. We will show you an overview of the Admin Center and its key features. After the call, we'll create your first challenge and send you a guide for inviting users into the app.

We work with you to plan and execute a year-long wellness program. Our customer success team will work with you to determine your goals and priorities. Then, we’ll put together a year-long program designed to meet your goals and engage your users. Our experts will help you manage the program to ensure a seamless experience. This a great option if you want to make the most of MoveSpring, but don't have a lot of time to manage a program. Rely on our expertise and creativity to make your wellness program a success.

If you're on an annual plan, you can cancel and we will not charge you in your next, annual billing cycle. We do not offer refunds.