Have a question? Need help? Our dedicated support team is here for you.

We pride ourselves on best-in-class client and end-user support. Our in-house team is here to make sure you're always set up for success.

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Support for clients and admins

Work with a dedicated customer success manager for product training, program guidance, best practices, and more.

Note: Self-service clients will not be assigned a dedicated account manager.

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Support for end-users

We don't expect our clients to become MoveSpring product experts. Our support team is here to answer your employees' technical questions, assist with data syncing, and navigating the app.

We make it easy to get in
touch

Contact our support team via email or chat. The support team is available
Monday–Friday, 9 A.M. to 5 P.M. CT.

Visit our Help Center

Our robust library of support articles ensures help is just a click away.

Watch how-to videos for visual guidance

Visit our YouTube page for a variety of tutorials and how-to videos.

View how-to videos

We ❤️ our customers

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Easy to implement & use

If you're looking for a platform that is easy to implement and easy for the employee to use, MoveSpring is it! Their team is great at working with you to determine what your needs are and offering suggestions for programs and how those programs can work for your company.

Susan C., admin at a mid-sized company

Great team to work with

I would highly suggest this platform to anyone looking to find an affordable and easy to use step challenge platform for the office. Implementation was incredibly easy and I've never dealt with an unresponsive MoveSpring employee. Our requests/concerns are answered within an hour sometimes via email or we get a call for the more complex issues right away. [...]They've been a great team to work with and the app has been a huge hit.

Jessica B., admin at a mid-sized company

Hugely supportive

Movespring mobilised very quickly at short notice and was able to onboard and create our tailored challenges within a week [...] They were hugely supportive and gave us tips about what works well in relation to communications, potential prizes and were willing to flex [...] to adjust to the additional needs of some teams. Overall, the speediness of response in each instance was much appreciated.

Admin at a mid-sized financial firm

Really good partnership

As partners, MoveSpring has been really great about being responsive to our needs and interests in the platform and its functionality. They've made multiple changes to our eligibility file exchange and to our site itself at our request. They also tend to be proactive in assessing opportunities to capture more engagement from employees, rather than waiting for us to come to them. Its been a really good partnership.

Admin at a 10,000+ person employer

Always listening to their customer

The best thing about [the MoveSpring team] is their continuous strive to make their product better by listening to their customers. If we run into a glitch, they will consider it seriously and determine if the platform overall could be updated to help all their clients, not just us. They are also personal in that if it's a problem that only affects us, they will help to find a solution for us. They spend their time helping us have a better end game that really may not benefit them directly.

Admin at a 10,000+ person employer

Make fitness fun at your organization

Request a demo

Have a question? Need help? Our dedicated support team is here for you.

Support for clients and admins

Support for end-users

We make it easy to get in
touch

Visit our Help Center

Watch how-to videos for visual guidance

We ❤️ our customers

Easy to implement & use

Great team to work with

Hugely supportive

Easy to use

Really good partnership

Never been easier

Always listening to their customer

Make fitness fun at your organization

Have a question? Need help? Our dedicated support team is here for you.

Support for clients and admins

Support for end-users

We make it easy to get in touch

Visit our Help Center

Watch how-to videos for visual guidance

We ❤️ our customers

Easy to implement & use

Make fitness fun at your organization

We make it easy to get in
touch