We're so glad you asked! Click here to checkout our MoveSpring Playbook, which outlines exactly that. The Playbook includes a yearlong challenge lineup, suggestions on rewards, communication templates, what to do when you're not running a challenge and more!

We know one device isn't made for everyone. We integrate with the leading providers, covering nearly all the major consumer wearable devices. This includes: Fitbit, Apple Watch, Withings, Garmin, and Misfit. No device? No problem. Participants can use their smartphones to track their steps via Apple Health Kit and Google Fit on Android devices. Additionally, we offer a manual entry option so users without a smartphone can still participate.

We recommend having 2 weeks before your challenge starts to allow users time to sign up and create accounts. However, if you're in a hurry, our sales and customer success team can onboard admins and users in less than 7 days.

Our subscription plans allow you to run as many challenges as you want, any time you want. You will have access to more hands-on admin support, the ability to run a wellness rewards program, track your population activity over time and have access to our engagement-focused features. After all, it’s difficult to create an impact if you only run an activity challenge once year. Health should be a priority year round!

We can switch plans as long as you’re not actively running a challenge (can’t change mid-challenge). If you’re moving to a higher tier, we’ll prorate your new price according to how much you’ve already paid. You’ll have immediate access to new features.

For all monthly paid plans, we require cancellations by the 15th of the month before you wish to discontinue service. Any annual plans cancelled before the yearlong service end will not receive a refund.

You can increase your user limit at any time in our Admin Center's account page. You will be prorated for the difference and have immediate access to the new user limit.

Our minimum number of users required to purchase MoveSpring is 10 users. Have fewer than 10 people? You'll still need to purchase our minimum of 10 users.

We do not have a maximum number of users. The more the merrier! If you have over than 1,000 users, contact us directly to get bulk pricing for your extra large group.

Stridekick is our first generation challenge app. It’s free for anyone, but best used for friends and family. You’ll have access to only 4 challenge modes with a limit of 10 people per challenge. MoveSpring is our new platform designed with the group experience in mind. It includes more challenge modes, advanced features, an improved user experience as well as client and end user support.